“ Because buying bitcoin should be easy…
Frequently Asked Questions
we’ve made it really easy…
How Long Before I Get My Bitcoin
Usually, you’ll receive your bitcoin in less than 12 hours. However, it may take up to 24 hours depending on the time of day and bank you use. Because we deal with direct bank deposits, sometimes your money will clear in our account in a few hours – then we instantly transfer the bitcoin at the market price it was at the time of your initial purchase.
Where Does My Bitcoin Come from
This is a peer to peer service – you will receive your bitcoin via a transfer from our own personal wallet. As soon as we receive your funds in our account we transfer the exact amount of bitcoin you purchased from our wallet to your wallet address – simple!
Do You Charge Any Fees
Yes – we charge a 7% transfer fee. For example: If you’ve purchased $1000 worth of bitcoin from us, we subtract 7% and would send you $930 worth of bitcoin at the exact price the bitcoin was when we receive your transfer receipt.
Is There a Limit to How Much I Can Buy
The maximum amount of bitcoin you can purchase from us in a 24-hour period is $9000. After 24 hours has elapsed since your last deposit, you then have the option to purchase more bitcoin from us.
Exactly How Does This Work
After choosing the amount of bitcoin you would like to purchase, you will instantly be sent an email receipt with your reference number and our account details.
As soon as we receive your transfer deposit receipt, which you are required to send us via email immediately after making the deposit, we then set aside that exact amount of bitcoin respective to the current market price at the time we receive your deposit receipt.
Once the funds clear in our account, usually within 12 hours (may take up to 24 hours), we then transfer that exact amount of bitcoin to the wallet addressed you supplied.
Am I Guaranteed to Get My Bitcoin
Absolutely! In the unlikely event that we cannot provide your bitcoin, you would be instantly refunded all monies without question.
Questions About Our Process
…as simple as can be
I Ordered Bitcoin, What Happens Now
Once you place your order you will receive an email acknowledging that order. Shortly thereafter, usually within 15-minutes, you will receive a subsequent email with an invoice. All you need to do is pay that invoice to lock in the price that you purchased the bitcoin at.
I Paid The Invoice - What’s Next
Once you have completed the internet bank transfer you will need to email us a copy of the transfer receipt to lock in your price. We do not accept screen shots. All internet banking systems allow you to email a transfer receipt. This email link is an example of what to send us: firstname.lastname@example.org
How Long Does It Take To Get My Bitcoin
Once the funds you’ve transferred clear in our account (usually 12-24 hrs) we transfer the bitcoin to the wallet address that you provided us when ordering. As soon as the funds clear in our account we will process your order. Once we process your order we will let you know via email & you’ll receive your bitcoin within an hour or two.
The transfer of bitcoin from us to you is determined by when we receive the funds in our account and how long it takes us to reconcile those transactions.
Why Don't I Have To Verify
Easy-bitcoin.com.au is a peer to peer service. You are buying bitcoin directly from our own personal wallet. We don’t need you to verify your ID with us because you are transferring money from your own Internet banking facility, therefore your identity has already been verified by your bank.
We don’t need you to create an account with us because we do not hold onto your money, buy bitcoin on your behalf or carry out any transactions on your behalf. This is a simple purchase of bitcoin from our wallet to your wallet.
If you want some bitcoin it’s as simple as paying for it and we will give it to you. We are, of course, taking a commission for this service. We believe that purchasing bitcoin should be easy and you shouldn’t have to supply your ID to people and businesses you don’t know.
Do I pay GST on my bitcoin purchase
No, you don’t. Bitcoin purchases are not subject to GST, however you will pay GST on the commission we charge. If you want to spend $1,000 then you will receive $930 worth of bitcoin. Our commission is 7% or $70 in this case. You will therefore pay $6.36 in GST on the $1,000 purchase. This is all clearly defined on the invoice that you receive via email after submitting the form.
When Do We Process Orders
You can order at anytime however we manually process orders Monday-Saturday between 8am-7pm Sydney Australia timezone (UTC +10). If your funds cleared in our account outside of these hours then we would process your order immediately on the next business day.
Have Questions – Call Now
1800 889 254
Decide How Much to Buy
All we need is your bitcoin wallet address, your email address and your phone number.
Perform the Transfer
Email us your proof of payment (Internet banking transfer receipt) within 30-minutes.
Receive Your Bitcoin
We send your bitcoin as soon as the transferred funds clear. (24hrs max – usually sooner)